For the comfort and safety of all our guests, please adhere to the following:
We understand that unanticipated events happen occasionally in everyone's life. It's our desire to be effective and fair to all clients, the following policies are honored:
*If you need to cancel or reschedule your appointment, please allow 24 hours to notify us of the cancellation. This allows the opportunity for someone else to schedule an appointment. A $50 deposit is required to book any service over $100 and $50 deposit is required to book any service under $100. If you no show to your appointment or cancel in less than 24 hours, you will lose your deposit of $50. If you no show for any service under $100 dollars, this will result in a fee of 50% of the service cost and will be charged to the card on file. If we are unable to charge the card on file, this amount must be paid prior to your next scheduled appointment.
*Please be mindful of cell phone use out of respect for other clients. If you need to take a call please step out.
*While we understand that you may have childcare issue(s), it is not appropriate to bring your child under the age of 15 to your appointment as they may be distracting to other clients receiving treatments. They may not be left unattended under ANY Circumstance for liability issues. You will need to reschedule your appointment should your child(ren) under the age of 15 come with you to the spa.